Blackbird Design Co.

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5 UX Principles Your Website Can’t Live Without

Lately we’ve been talking a lot about about User Experience, or UX, and there’s a very good reason for that. UX is all about how we interact with things, and if you can craft a great one for your customer odds are they’ll want to interact with your site more. So here’s 5 UX principles your website can’t life without.

Cognitive Load – a.k.a. A Crash Course in Information Theory

When’s the last time you stuck around to use a broken website? Odds are, like most of us you simply closed your tab and moved on to a similar site. There’s a really good reason for that and it has to do with something often referred to as cognitive load, which is closely related to information theory.

The basic idea is that every moment of every day, our brains are taking in a truly mind-boggling level of information. Scientists tell us that it’s roughly 11,000,000 bits per second. Instantly, our conscious brain compresses that down to a far more usable 50 bits per second. (source)

We live in a world that demands non-stop attention, which is exhausting on its own, and every choice you make and every second you spend trying to figure something out increases the load.

We don’t mind making simple choices but nobody wants to become a detective to figure out why a website isn’t working when there’s thousands of others out there just like it.

Here’s where user experience is vital.

5 UX Principles Your Website Can’t Live Without

  1. If a user has to figure out your site, there’s something wrong with it. There’s nothing wrong with innovation, but there are some standards you need to stick to for the sake of your audience.
  2. Keep it simple. Visual clutter increases cognitive load.
  3. Organization is vital. Make it obvious where they are and what needs to happen next.
  4. Avoid Wall of Text DOOM. Have you ever opened a page, seen an ominous wall of text without formatting, images, or line breaks and backed away slowly, in terror? Yeah, me too.
  5. Testing is your friend. Even having a friend take five minutes to give you their feelings as they navigate the site is better than nothing and will help you see how real people use the web.

The End?

Obviously this isn’t all you need to know about user experience, but honestly, a lot of it is about common sense. Stay tuned or subscribe, next time we’re demystifying domains and internet hosting.

If you want to do some reading in the meantime, check out the U.S. Department of Health and Human Services website on Usability found here.

Finally, if there’s one book I would recommend to anyone interested in the topic of usability, it’s Don’t Make Me Think by Steve Krug. [link]

As always, if you’re feeling lost, give me a call at 858-461-9736. You can also use the form below or click here to contact me today for a free consultation.

So You Want a Website- Now What?

a desktop computer with apple branding sits on a desk next to a coffee cup and a pair of headphones.

When you want to create a website for your business, there are literally thousands of different options, most of them confusing and some of them downright conflicting. Here are five things you should evaluate up front in order to make the process as easy as possible:

 

  • Your target audience. It sounds simple, but who are you trying to reach? Sitting down to analyze who you want to reach with your website will inform many of your other decisions, including hosting, design, and content.
  • Your goals. Are you trying to draw new customers, sell products online, provide information, some combination of these, or perhaps something else? Each of these would require a slightly different approach.
  • Hosting. There are dozens of options for web hosting, many of them offering great deals and promotions to get your business. That said, it pays to do some research as not all hosting companies are created equal. It is also true that you get what you pay for. Discount mega hosting companies may have popular advertising campaigns and be the first companies that come to mind, but they aren’t always the most reliable or secure. It pays to do your homework here.
  • a black iphone next to a page displaying graphs and venn diagramsSite Design. It cannot be overstated that design can make or break your website. If your target audience has to figure out how to use your website, something is wrong. The easier and more intuitive the experience, the better your website will be. Responsive design is a must and will make it easy to access your website no matter how your audience uses the internet.

    Did you know? According to StatCounter.com, more than 50% of users access web content via their mobile device. As of November 2016, for the first time in history, mobile internet usage surpassed desktop usage and this trend has continued through all of 2017.
    Source: StatCounter.com – Desktop vs Mobile vs Tablet Market Share Worldwide

  • Ongoing Maintenance. Websites are not a static method of growing your business. In order to reach the largest audience possible, you need to refine your website and add new content regularly to keep it from stagnating. Additionally, you need ongoing maintenance to keep your website secure and up to date.

 

The End?

These are only five components of a successful website, and while they can be daunting, they will always pay off in the long run. However, there’s more to it than that. Stay tuned or subscribe to the site as my next post will cover the topic “5 Things You Need to Know About SEO”.

 

As always, if you’re feeling lost, give me a call at 858-461-9736 or click here to contact me today for a free consultation.

Why Design Matters: Fact-Checking the Template Myth

Why Design Matters: Fact-Checking the Template Myth

Myth:

“I don’t think design matters, I can just use x-y-z company’s premade templates.”

Facts:

That’s probably not a good idea, and here’s why: While it’s true that many people use templates, it’s true that many people use templates.

 

That sounds like a paradox, but simply put your website is who you are online. If you have a website designed for your business, then instead of becoming yet another fill-in-the-blank provider of products or services, you’ve made an impression.

The Cookie-Cutter

Think about the last website you visited. Did anything stand out, or was it so bland and pre-packaged that it blended into the last dozen sites you’ve visited? There’s a reason for that.

Now think about your favorite website. Odds are, a website came to mind instantly. There’s a reason for that, too.

I’m willing to bet that the website you’re thinking of was custom designed. It’s appealing, easy to use, and it stands out because it doesn’t follow the same old approach you’ve seen on so many other websites.

These days, templates are a dime a dozen, and in a market that is saturated with dozens of other companies that do exactly what you do, your website is what makes you stand out.

Making the Connection

It’s true, there’s nothing like a face-to-face meeting and a website should never take the place of that personal connection with your customers. Used properly, a website is a tool. It creates a powerful first impression and motivates your audience to contact you.

To understand the importance of web design, let’s look at how people find things.

When the internet was young, consumers went to the Yellow Pages or the newspaper for information. I was one of them, studiously scouring local newspaper ads or the pages of the phone book- anybody remember those?

The internet changed all of that. Today, if I’m hungry I use google, Yelp, or any number of other online platforms to find what I need. So do millions of other people, and that means you need a website and probably a social media presence too, regardless of the size of your business.

Design Matters

 

The task of any good developer is creating a functional and user-friendly site that moves your customers to contact you.

 

That’s where I come in.

 

I’ve been designing websites for well over a decade, since I was a teenager with a laptop and lots of cool ideas. These days, I take cool ideas from concept to reality and leverage both creativity and knowledge to fit your needs.

 

Contact me today for a free quote at no obligation to you.

 

I can’t wait to make your business stand out.